Sonic - Employees Create Their Own Rues For Free Shake Prom
I went to the Sonic Drive-In that is located in Mission, Kansas and decided to go through the drive thru to place my order.I had seen commercials on television during the last week advertising a free small classic flavor shake with the purchase of a Coney or Burger. I placed my order and the lady told me it would be $7.53 despite that there lawn signs advertising the promotion.
I patiently waited 10 minutes in the drive through to listen to her explanation of why she was charging me obviously for the shake as well. When I confronted her politely she told me that it is only free if I ask for it to be free. WTF....then why have signs and commercials? What an airhead who was either too stupid to know better or was cheating people out of their hard earned money.
I vote for the latter. I am so done with this location. They are very ghetto in appearance and how they conduct themselves.
Sonic spends a lot of money on commercials to get more customers into their locations when they should be spending that money on quality personnel, facilities upgrades and employee image. They really suck.
Reason of review: Not as described/ advertised.
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