For about 2 weeks in February, I was told that they were simply "out" of malt powder. A few days I can understand, but 2 weeks?
I submitted an inquiry online via Sonic's website and no one ever contacted me. In fact, 3 days later I received a survey wanting my feedback on how satisfied I was with the resolution. Tonight, I tried one more time and was flatly interrupted with a "we don't have malts anymore." -- I called the OKSONIC line and the amoeba that answered told me they stopped carrying malts because it was a "one-time thing".
Seriously? I've been buying malts from Sonic for YEARS.
Looks like it's Whataburger and Dairy Queen from now on.
Product or Service Mentioned: Sonic Milkshake.