Product: Sonic Customer Care Clear all filters (0 of 71 reviews match)
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Sonic - Store wasn't open 45 minutes after they should be

I stopped at the Sonic on 360 and Post and Paddock, Grand Prairie, TX. It posts to be open at 7:00am on Sundays. I was there at 7:45am, and got no response either at the stall or the drive through. That is unprofessional!
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Sonic Customer Care
#1304038
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Sonic - Cold food

I visited Sonic in April of 2018. The food was cold, not a hint of warmth to it and slapped together very sloppily. Line too long to return, so I chalked it off to a very poor and way overpriced meal. I’ll stick to McDonalds for hot food at 1/2 rather price. Such a disappointment! Do not waste your money!
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Sonic Customer Care
#1233295
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Sonic - I WILL NEVER EAT HERE AGAIN!!

Sonic - I WILL NEVER EAT HERE AGAIN!!
Sonic - I WILL NEVER EAT HERE AGAIN!!
On March 18, I spent over $25 including a tip for my server. The food was cold!! tots hard!!! I USUALLY EAT BURGER KING. BUT SONIC WAS CONVIENT.
1.0
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Sonic Customer Care
#1218346
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Have been goin to this sonic on 444 murf rd.for the past 4yrs wen i was workin stopped every morning to get my ice for the day 5 or 6 times a week so bella the mang b4 renovation would let me get ice instead of the slushy since it was ssme price so new mang told him so...
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1.6
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Sonic Customer Care
#1210051
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Today I stopped by Sonic in Downtown Brandon, Ms. Time was 4:53 pm. I asked about the buy one get one free chicken wing special for Thursday night. The girl said that does happen until 5:00 so I said ok I will wait 7 minutes. I waited 7 minutes then I mashed the button...
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1.0
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Sonic Customer Care
I didn't like
  • Way i was treated
#1181084
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Sonic - Slowest Fast Food Ever

If my wife didn't have pregnancy cravings for popcorn chicken I'd never come back. Third time in a row it's taken ten minutes to even take my order and another twenty to bring out the food.
1.8
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
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Sonic Customer Care
#1176392
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Sonic - Worst service

The sonic in burnet texas has to be the worest. Went today to order and only took one order then closed us out. Called back and said we had one more order n was told to reorder. So we were charged for two seperate orders. When we asked car hopper about other order she said thats the way it is. Was very rude.
1.4
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Customer service
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Burnet, Texas
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Sonic Customer Care
#1166993
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Sonic - Just cus I have a kid voice

I called to make an order and I sound like a kid it’s not my fault and the said it was a prank and said I never made a order they made my nana order so rude
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Sonic Customer Care
#1161519
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What I noticed is this: they tend not to give you your receipt.a lot of times im not given my change, one girl was really nice I offered her my receipt to get a drink,"her answer? Oh no .. I've got a pocket full of them" which makes me believe that's WHY I don't always...
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2.8
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Sonic Customer Care
#1136841
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We had one of our employees go to Sonic for us for lunch. There was 5 separate orders. All credit cards. He pulled in and explained that he had 5 separate orders. When they came out with the food it was all smashed in one bag and not in separate bags. Although they...
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1.0
Product
Sonic Customer Care
I didn't like
  • Service we received and the employee attitudes
#1108082
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