Why can't they get the order right?
Last night at our local Sonic Drive-in in Nevada, MO, and my family decided to try their Angus Burgers.
We placed the order and in a reasonable length of time they brought us our food. Not only was the meat cool and under cooked, but they hadn't filled the order correctly. We called to complain, they sent out a new sack of more of the wrong stuff, still cold.
The third time we ordered our food, the assistant night manager refunded our money and basically asked us to leave. He was rude, even though we explained that we had never gotten what we had ordered.
His only comment was that he had prepared the food himself. I am so very happy for him, it still wasn't correct.
I personally know the owner so I know nothing will ever get done about it. He could care less about his customers.
I personally will never return to this drive-in and I may never stop at any other Sonics for that matter either.
Review about: Sonic Manager.